About Teams
Microsoft Teams is an enterprise office collaboration platform developed by Microsoft, integrating voice calls, video calls, instant messaging, file sharing, online meetings, and more. It serves various scenarios, such as internal team collaboration, engagement with external users, project group participation, online meeting organization, and remote work. The Teams phone system offers the flexibility to replace or connect with the existing enterprise PBX system and SBC establishing seamless communication and interconnection with the PSTN network.
What is Microsoft Teams Direct Routing?
Microsoft Teams Direct Routing enables customers to connect local voice trunks directly to the Microsoft Office 365 system, facilitating the implementation of local lines. This allows customers with Microsoft Teams users to continue using their existing voice switching systems, such as PBX, IPPBX, SBC and analog telephone adapter , protecting their investments. When the Microsoft Office 365 system is linked to the user’s local voice trunk, it offers flexible dialling rules to enhance the calling experience for Microsoft Teams users, ensuring a seamless integration of communication systems.
Topology
Scenario 1: Teams+ Local Voice Trunks
Many international corporations choose Microsoft Office 365 as their primary tool for internal communication and collaboration. The group requires Teams to link to local telecom operators’ voice trunk lines, allowing for cross-border voice communications. This improves communication with branches and consumers in other countries, increases efficiency, and lowers international call expenses.
Solution
Deploy DINSTAR SBC locally at the branch, connect to the local operator’s IMS via SBC, and simultaneously integrate with the Microsoft Teams through SBC.
(1) The enterprise’s original SIP trunk line connects to DINSTAR SBC for voice implementation.
(2) SBC establishes connections to Microsoft Teams via the Internet and the enterprise’s local IP PBX system through the intranet.
(3) Dialing rules are configured on the Teams platform, allowing users to make direct domestic calls to colleagues or customers, optimizing call costs.
(4) Extension users from the enterprise’s original IP PBX can initiate outbound calls through SBC.
(5) Teams’ users are seamlessly interconnected with the local IP PBX system. Incoming customer calls first enter the local communication system, then reach the employees’ Teams accounts. This integration enables employees to answer customer calls through Teams, fostering free calls between IP PBX and Teams users.
Why Choose DINSTAR SBC?
Extensive Interoperability: Compatible with different vendor platform.
High Reliability: Up to 99.999% reliability , DINSTAR SBC offers various disaster recovery solutions.
High Security: Supports encryption for signaling and media streams, transcoding authorization, and robust voice firewall functions, significantly enhancing the security of enterprise voice communications.
Unified Communications: Allows the connection of the original PBX/IPPBX with Teams, resulting in a unified communications platform. This promotes employee mobility, increases workplace efficiency, and simplifies voice communication.
Flexible Deployment: We offer both hardware and software SBC choices, as well as on-premise, virtual machine, and cloud deployment to meet a variety of deployment requirements.
Professional Technical Support: Provides comprehensive services such as solution planning, testing, implementation, training, troubleshooting, and software/hardware upgrades, as well as fast response times.
Conclusion : Microsoft Teams stands as a pivotal tool in today’s digital landscape, revolutionising the way teams collaborate, communicate, and innovate. Its seamless integration with other Microsoft applications, combined with its robust features such as video conferencing, instant messaging, and file sharing, make it a powerhouse for enhancing productivity and efficiency in any workplace setting. The surge in digitalization provides an opportunity for businesses to scale up their efficiency and reduce costs in their operation. The SBC in India is in high demand for safeguarding the data in an organization as it protects the digital infrastructure from an external attack. As businesses continue to adapt to the changing digital scenarios and make their business digitally empowered by integrating automated processes with the help of advanced tools to simplify their operations.
